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Privacy Policy

 

Last Updated: February 4, 2026

This Privacy Policy describes how BlueWater Marinas, LLC (“BlueWater Marinas,” “we,” “our,” or “us”) collects, uses, and discloses personal information through our websites (including https://bw-marinas.com/ and affiliated marina websites), applications, reservation platforms, and other online or offline services we operate (collectively, the “Services”).

This Privacy Policy also explains your choices regarding the collection and use of your information.

Please read this Privacy Policy and our Terms of Use carefully before using our Services. By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use the Services.

(1) How We Collect Information

We may collect information about you in the following ways:

Directly from you, online or offline (e.g., website forms, reservations, phone calls, emails, in-person interactions);

Through our websites, reservation systems, mobile-optimized platforms, Wi-Fi networks, and other connected services;

From third-party partners, service providers, or publicly available sources to supplement information we already have; and

By combining information collected from different sources.

(2) Types of Information We Collect

We may collect the following categories of information:

Contact and Account Information: name, email address, phone number, mailing address, vessel information, login credentials;

Transaction Information: reservations, dockage, storage, service requests, fuel purchases, retail purchases, and payment details;

Communications: emails, phone calls, form submissions, and customer support interactions;

Survey and Feedback Information;

Offline Interactions: information collected during in-person visits or events; and

Online User Activity (described below).

If you provide information about another individual, you confirm that you have their permission to do so.

(3) Online User Activity, Cookies, and Automated Technologies

We and our service providers may collect information automatically using cookies, pixels, SDKs, and similar technologies (“Online User Activity”).

This information may include:

Pages visited, visit duration, referring URLs, and search terms;

Device and browser information, IP address, operating system, and device identifiers;

Approximate location information.

These technologies help us operate, improve, and personalize the Services, analyze usage trends, and deliver relevant content or advertising.

You may control cookies through your browser settings. Disabling cookies may limit some features of the Services. We do not currently respond to “Do Not Track” browser signals.

(4) How We Use Information

We may use your information to:

Provide and manage marina services, reservations, and transactions;

Communicate with you and respond to inquiries;

Improve our websites, properties, and customer experience;

Send administrative, transactional, or promotional communications;

Monitor and analyze usage and performance;

Protect against fraud, misuse, or security risks; and

Comply with legal obligations and enforce our policies.

We may use aggregated or anonymized data for analytics, research, and marketing purposes.

(5) Online Advertising

We may promote BlueWater Marinas or our properties on third-party websites, social media platforms, and advertising networks. Advertising may be targeted based on general profile characteristics or browsing behavior.

If you believe our advertising appears in inappropriate contexts, please contact us.

(6) How We Share Information

We do not sell personal information. We may share information:

With affiliates and marina properties within the BlueWater Marinas portfolio;

With service providers who perform services on our behalf (e.g., hosting, payment processing, reservations, marketing);

If required by law or legal process;

To protect rights, property, safety, or prevent fraud; or

In connection with a merger, sale, or transfer of assets.

We require service providers to protect your information and use it only for authorized purposes.

(7) Your Privacy Choices

Marketing Communications: You may unsubscribe from marketing emails at any time. Transactional and administrative messages may still be sent.

Cookies: You may manage cookie preferences through your browser.

Accounts: You may request to update or close an account by contacting us.

(8) Jurisdiction-Specific Rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. Requests may be submitted using the contact information below and will be handled in accordance with applicable law.

(9) Third-Party Links

Our Services may link to third-party websites or platforms. We are not responsible for their content or privacy practices.

(10) Data Security

We maintain reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

(11) Children

Our Services are not intended for children under 13, and we do not knowingly collect information from children under 13.

(12) International Use

Our Services are operated from the United States. Information may be processed or stored in the U.S. or other jurisdictions.

(13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted. Continued use of the Services constitutes acceptance.

(14) Contact Us

BlueWater Marinas, LLC
33 Lockwood Drive, Suite 2B
Charleston, South Carolina 29401
info@bw-marinas.com